Customer Logistics Manager

m/f/d, Aargau

Job profile (Q15KT8)

Life Sciences - Supply Chain / Operations
Aargau
Contracting
Full Time
Immediately - 12 months
Supply Chain, SAP, Logistics

The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished (SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and full compliance for product and document supply.

Location: Kaiseraugst

Contract duration: 12 months

Home office: 2 days a week

Responsibilities:

Ensure global market supply to third party customers on time in full at the right quality and cost.
Partner with different interfaces for upstream replenishment coordination from central packaging
Continuously improve the cost-to-serve-model (incl. KPI metrics).
Leverage data for decision making by using e.g. analytics, simulation tools and customer insights
Drive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and data.
Collaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment Plan.
Ensure appropriate supply chain set-up (incl. e.g. master data).

Requirements:

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (or equivalent specialized training).
Minimum 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry.
SAP, Microsoft Office, and familiar with AI-driven supply chain tools/analytics.
Professional fluency in English (written and spoken); German is a plus.

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