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Solution UX Lead - (Principal UX Designer) (m/f/d)

m/w/d, Zug

Job profile (535ZAD)

Life Sciences - IT + Digital
Zug
Contracting
Full Time
asap - 12 Months contract
UX design, Product Design, Project Management, SAFe, PI Planning

For our client, we are looking for an experienced Solution UX Lead who confidently leads and structures end-to-end UX workstreams for complex healthcare solutions in a regulated environment, effectively collaborates within interdisciplinary product, engineering, clinical, regulatory, and design teams, and brings strong expertise in UX leadership, agile delivery frameworks (including SAFe/Lean UX), and product development lifecycles, in order to ensure coherent, customer-centric, and high-quality user experiences across digital and hardware touchpoints while maintaining traceability, feasibility, and alignment with business and regulatory requirements throughout the development process.

Start date: asap
Latest Start date: 03.08.2026
Planed Durration: 12 Months (extension possible)
Workload: 100%
Contract Type: Contracting
Location: Rotkreuz
Remote: 2-3 days
Travel: less than 10% (only once in a while to Germany for project team meetings)
Team size: ca. 6-7

Your tasks:

Lead UX workstreams across discovery, concept development, validation, implementation support, and launch preparation
Translate business objectives, customer insights, workflow needs, and regulatory context into actionable design decisions
Plan, estimate, structure, and manage UX activities, deliverables, dependencies, timelines, and resource needs
Coordinate designers, researchers, and cross-functional contributors across multiple workstreams
Ensure design deliverables are high quality, consistent, evidence-based, and ready for development and validation
Partner with Product Management, Engineering, Regulatory, Quality, Clinical, Service, and business stakeholders
Integrate UX work into agile delivery, including backlog refinement, sprint planning, PI Planning, system demos, and release planning
Identify risks, interdependencies, scope changes, and bottlenecks early, and propose mitigation actions or prepare escalation
Facilitate workshops, design reviews, prioritization sessions, and stakeholder alignment meetings
Coach designers and cross-functional teams on UX methods, customer-centricity, and design best practices
Represent UX in governance meetings, project reviews, customer engagements, and strategic discussions
Contribute to improving design leadership operations, estimation practices, team rituals, and delivery efficiency

Your Profile:

8+ years of experience in UX design, product design, service design, human factors, design research, or a related field. *****
Degree in UX Design, Human-Computer Interaction, Industrial Design, Service Design, Human Factors or a related field.
Proven experience leading UX for complex digital or hardware products, services, platforms, or healthcare solutions. *****
Strong project management skills, including planning, estimation, prioritization, dependency management, risk management, and progress tracking. *****
Ability to define UX work packages, delivery milestones, staffing needs, and effort estimates.
Experience working with Product Management, Engineering, Regulatory, Quality, Research, and business stakeholders.
Strong facilitation, storytelling, communication, presentation, and stakeholder management skills.
Ability to manage ambiguity, structure complex problems, and translate insights into practical design direction.
Experience working in agile product development environments. *****
Experience with SAFe, Agile Release Trains, PI Planning, Lean UX, or scaled agile delivery is a strong plus.
Experience in healthcare, diagnostics, medical devices, life sciences, laboratory workflows, or regulated industries is highly desirable.
Experience managing UX work across distributed, global, or matrixed teams.
Strong command of English; additional languages such as German are a plus.