Digit­al Health: Inter­faces Between Tech­no­logy and Healthcare

Digitalization is fundamentally transforming the healthcare sector. New technologies are enabling more precise diagnostics, more efficient treatments, and improved patient care. Switzerland, as one of the leading innovation hubs in the life sciences sector, is home to companies, research institutions, and start-ups that are driving this transformation toward digital health.

In this article, we explore the key interfaces between technology and healthcare, highlight both challenges and opportunities, and offer a look into relevant industry events as well as our group’s unique 360° approach combining IT and recruitment expertise.

The term "Digital Health" refers to the use of digital technologies to improve medical care, prevention, diagnostics, and therapy. This includes telemedicine, AI-powered diagnostic systems, electronic health records, big data analytics, and blockchain technologies for secure data exchange.

Digital Health enables a paradigm shift toward connected, personalized, and preventive medicine. Patients become active participants in their care, and medical professionals benefit from data-driven decisions and streamlined processes.

• Artificial Intelligence (AI): Assists in diagnostics, medical imaging analysis, and treatment recommendations.
• Telemedicine: Enables virtual consultations and remote monitoring of chronically ill patients.
• Wearables: Continuously measure vital signs and integrate with treatment plans.
• Big Data: Analyzes large data sets for personalized medicine and predictive models.
• Blockchain: Ensures secure exchange of sensitive healthcare data.

Switzerland offers ideal conditions for digital health innovation:

• Renowned academic institutions such as ETH Zurich, EPFL Lausanne, and the University of Basel
• A high concentration of international pharma and MedTech companies
• Government-backed support programs like Innosuisse fostering research and innovation

As an owner-managed group specialized in IT, Engineering, and Life Sciences, we address not only the technical but also the human resource challenges of digital health. Coopers Consulting & Solutions AG, a subsidiary of Coopers Group AG, provides ICT services, while Coopers Group delivers tailored recruitment for highly specialized roles. Both are essential building blocks for the success of digital health projects.

Digital transformation in healthcare is about more than just technology. It requires change-ready organizations, secure IT infrastructures, and a high level of trust. In this interview, Dominik Pauli (Business Manager ICT Consulting & Projects), René Känzig (Business Development Manager), and Marc Blatter (Senior Project Manager) from Coopers Consulting & Solutions share insights into their consulting work.

Marc, how do you define successful digitalization?
Marc Blatter: “Successful digitalization requires more than new technologies. It demands sustainable change, the involvement of employees, and a forward-thinking company culture. We emphasize the human factor—by turning those affected into active participants. Only together can transformation truly succeed.”

Dominik, what services do you offer?
Dominik Pauli: “As an ICT service provider based in Bern and Basel, we support organizations in the public sector, healthcare, and other industries with their digital transformation. Our core focus lies in handling complex challenges such as consolidation, digitalization projects, sourcing strategies, service management, and migration efforts—whether it’s applications, servers, or clients.
Our mission: To guide clients toward achieving their digitalization goals in a sustainable and future-ready way.”

René, what roles do you take on for clients?
René Känzig: “Our strength lies in versatility and adaptability. Whether it’s project leadership, expert consulting, or interim management—we offer a broad spectrum of services. We always act as a true partner to our clients, working together to achieve shared goals. When a client regrets seeing us go, we know we’ve done our job well.”

Thank you very much for the insight into your exciting environment.

Digital Health is a forward-looking topic with enormous potential for the Swiss healthcare industry. To implement digitalization successfully, it takes technology, expertise, and – above all – people who support and shape the change. With our combined strength in ICT services and recruitment, we know: Both are essential. Because only a true 360° approach can shape the future of healthcare sustainably.