Operational Risk Manager / Specialist

Your Responsibilities:

• Contribute to the development and maintenance of internal policies, standards, procedures, and other governance-related documents

• Design and implement non-financial risk management processes aligned with internal frameworks and regulatory requirements

• Support the definition and ongoing update of the Group risk appetite and tolerance statements

• Coordinate and execute risk assessments (e.g., TRP, SAOR) in collaboration with Group Technology and Operations, and follow up on mitigation actions

• Review and challenge control deficiencies, remediation measures, and root cause analyses of operational risk events

• Conduct deep-dive reviews of risk and control topics and support crisis management and operational resilience activities

• Engage with Group functions and Business Units to simplify and enhance risk management and internal control practices

• Provide guidance and training on non-financial risk topics, ensuring tools and methodologies remain fit for purpose

• Contribute to ORSA-related work, including scenario selection and strategic risk assessments

• Support the preparation of risk reports, including quarterly Group risk reports and inputs for the Group Recovery Plan

Your Profile:

• University degree in Risk Management, Economics, Business Administration, or a related field; equivalent professional qualifications also considered

• Solid experience in internal controls, risk management, compliance, and audit - within the insurance sector

• Familiarity with Third-Party Risk, Data Management, or Business Resilience is a plus

• Strong knowledge of operational risk management principles, methodologies, regulatory requirements, and risk mitigation strategies

• Proactive, self-motivated, and solution-oriented mindset

• High attention to detail with a strong focus on execution and timely delivery and the ability to handle multiple priorities under tight deadlines

• Excellent communication skills in English, verbal and written