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IT-Rollout Supporter (FR/EN)

m/w/d,

For a project at our client with locations in French-speaking Switzerland and Berne, starting on 1 June 2025, we are looking for an experienced IT-Rollout Supporter who is willing to travel.

In this project, all of our client's employees will receive new notebooks, while the operating system will be updated to a new version and multi-factor authentication will be introduced.

You will be working onsite in Lausanne, Neuchatel, Geneva and Berne. Fluency in English and French is necessary.

Your Tasks:

General support of users during the transfer and commissioning of the new devices at various locations in French-speaking Switzerland and Berne
Check OneDrive file synchronisation on the old device
Set up the new device
Connect to LAN / WLAN
Find out the users' most important work applications and start them accordingly
Support users during the Modern Authentication migration process

Your Profile:

High willingness to travel by public transport (or own car), place of residence no further than half an hour from Lausanne
Experience in support (technical helpdesk and/or technical second-level support)
Experience with PC replacement
You are familiar with Multi-Factor Authentication (MFA)
Professional appearance, reliable and punctual
Technical knowledge (Windows 11, notebook hardware)
Experience with Windows / iOS / Android
Experience in security and compliance (not mandatory, but preferred)
Fluent skills in French and English